TERMS CONDITION
1. General Terms
1.1 By purchasing or using products from Electronics Hub, you agree to adhere to the terms and conditions outlined below.
1.2 These terms and conditions apply to all customers and users of Electronics Hub products and services, regardless of the purchase location.
2. Product Warrantyand Repairs
2.1 Electronics Hub sells all products with a standard warranty, as specified at the time of purchase. Warranty claims require valid proof of purchase.
2.2 The warranty strictly covers manufacturing defects and does not include damages resulting from misuse, accidents, unauthorized modifications, or
improper maintenance.
2.3 customers must contact Electronics Hub's showroom or customer support to address defects. Repairs conducted by unauthorized personnel will void the warranty.
3. Returns andRefunds
3.1 Products can be returned within 07 days of purchase, provided they are unused, in their original packaging, and accompanied by a receipt or proof of purchase.
3.2 Refunds will only be processed after the returned product has been inspected and approved.
3.3 Return shipping costs are the customer’s responsibility unless the product is defective or damaged upon delivery.
4. Usage Guidelines
4.1 All Electronics Hub products must be used per the instructions provided in their respective user manuals.
4.2 The use of incompatible accessories or any misuse of the products will result in voiding the warranty and may cause irreversible damage.
5. Pricing and Payments
5.1 All prices are quoted in Tanzanian Shillings (TZS) unless explicitly stated otherwise.
5.2 Electronics Hub reserves the right to revise product prices at any time without prior notice. However, the price applicable at the time of purchase will be honored for that specific transaction.
5.3 Payments are required in full at the time of purchase unless a prior written agreement has been made for alternative payment arrangements.
5.4 All prices are subject to an additional 15% Value Added Tax (VAT), which will be included in the final invoice.
6. Liability
6.1 Electronics Hub is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use any purchased product.
6.2 For defective products, Electronics Hub’s liability is limited to repair, replacement, or refund, as per the warranty terms outlined in the issued warranty card.
7. Privacy and DataCollection
7.1 Any personal information collected during purchases, registrations, or warranty claims will be used solely for order processing and enhancing customer service.
7.2 Electronics Hub will not share customer data with third parties without prior consent, except when required by law.
8. Updates to Termsand Conditions
8.1 Electronics Hub reserves the right to modify or update these terms and conditions at any time without prior notice.
8.2 Updated terms will be published on our official website and will take effect immediately upon publication.
9. Governing Law
9.1 These terms and conditions are governed by the laws of United Republic of Tanzania.
9.2 Any disputes arising under these terms shall be resolved in the courts of Unguja, Zanzibar.
10. Customer Support
10.1 For any inquiries, warranty claims, or assistance, please contact our customer support team at:
Email: CS@electronicshub.co.tz
Phone: +255
Address: P.O Box 42
By purchasing or using products from Electronics Hub, you confirm that you have read, understood, and agree to comply with these terms and conditions.